Customer Service Agent
- No specific education required
- 38 to 42 hours per week
- View of permanent work / Temporary job
- Beringe Region Limburg
- 16.00 - 20.80 per hour
- Beringe Region Limburg
- 16.00 - 20.80 per hour
Join our team as a Customer Service Agent and become the vital link between global customers and innovative logistics solutions, where your expertise, initiative, and passion for service help shape the networks of tomorrow. Good work!
About the function
Become the key connection between DHL Supply Chain, our customers, and internal teams by delivering smooth and reliable logistics solutions every day. In this role, you will support a global technology leader, Nokia, by ensuring efficient shipment flows, resolving challenges, and building strong customer relationships. Join a dynamic environment where your ideas, accuracy, and proactive approach directly contribute to the success of worldwide supply chain operations.
Your key responsibilities:
- Support customers with shipment updates, orders, and logistics solutions
- Collaborate with Transport, Planning, and Customs teams to ensure smooth operations
- Resolve logistics issues and improve customer satisfaction
- Maintain accurate records and ensure timely task completion
- Build strong customer relationships through proactive communication
Working hours:
You will work from Monday till Friday in 2 shift system:
- 6:00 -15:00
- 13:00-22:00 or 15:00-24:00
What we need
- Previous experience working within logistics field
- Fluent spoken and written English
- Knowledge of SAP is a strong advantage
- Customer - oriented, proactive, and patient when handling multiple questions
- A high level of accuracy and independency with ability to work under time pressure
These points are important for become a part of the team at DHL in Beringe. But we are also curious about who you are. We would love to hear about your talents, background, and ideas. Surprise us!
What we offer
- Gross hourly wage begins at €16,00 per hour
- Full time position
- 130% shift allowance after 18:00
- Travel allowance
- Growth opportunities within an international organization
- Internal training and opportunities to expand your logistics knowledge
- Stable employment with strong prospects for long-term cooperation
- Opportunities for growth and career development
- Work in a positive, international team environment
About the company
DHL Supply Chain, part of the DHL Group, is a leading provider of logistics services worldwide. By combining management and value-added services with our customized, integrated logistics solutions, we support resilience, efficiency, improve quality, and build competitive advantage.
Application process
Apply
Ready to work? Apply now with your resume and short motivation.
Getting to know you
We will call or email you once we received your application. Then we are planning an intake to get to know you better.
Introduction
Is the job a match? We will introduce you to the company!
Interview or tour
Depending on the job we are planning an interview or tour at the company for you.
Time for good work!
Are you still enthusiastic about the job or even more? Then we welcome you on your first day!
Good work starts here
With 40 locations we will help you get the job you want.
- Personal contact
- Growth opportunities
- Good work at top employers